The Google Technical Services team (known as gTech) provides technical expertise across all Google products to support our global Sales, Business Development and Partnerships teams. We fix any issues on behalf of customers and partners so that our sales teams can focus on what they do best. We collaborate closely with Google's engineering groups to create technical solutions that enable our sales organization to help our customers' businesses grow.
Job Title: Customer Solutions Engineer
Job Location: Lagos, Nigeria
- Working within our Advertising Operations function, you help the wider Global Advertising and Product Operations team better serve Google's worldwide user base for our AdWords product.
- This fast-paced sales and support team quickly identifies and resolves customer concerns and contributes to the growth of our programs.
- You continue to hone your account management and relationship-building skills, supporting some of Google's top advertisers and agencies by providing the best possible service via phone, email, or chat.
- Your responsibilities range from managing advertiser accounts, developing compelling advertising solutions for brand advertisers, to developing scalable support solutions.
- You work within a diverse team with colleagues throughout Europe, sharing your advanced knowledge of Google products.
- You are comfortable with a rapidly changing environment, and you have a strong desire to learn.
- You also boast experience in customer service, sales, marketing, or consulting.
Labels: IT Jobs